Secure payment

Castiel srl transfers to PayPal system to manage online payments via credit card. Payments security is ensured by PayPal. The management and the closing of the transaction is in fact directly on the PayPal server by encryption.

PAYMENTS

This tool allows you to provide payment data (credit card number, expiry date, name etc.). DIRECTLY to PayPal and not the supplier: it will be called the payment page on a secure server which will be requested to input your card credit.
 
Card Payment
Select Credit card as payment method and pay with all the cards that have the logo of Visa, Visa Electron, MasterCard, American Express, Carta Aura
PayPal adheres to international standards of compliance with PCI-DSS (Payment Card Industry Data Security Standards), as adopted by those who acquire, save, process, or transmit cardholder information *.
* All card data must be stored, transmitted and processed by PayPal and not by the seller. The implementation of Website Payments contributes to achieving PCI compliance but not necessarily guarantee it.
 
Payment by PayPal
You may select PayPal as a payment method in your shopping cart.

Clicking COMPLETE THE ORDER, after confirming the details of your order, you will get the login page to access your PayPal account and make the payment.

If you do not already have a PayPal account, you can create one page of the PayPal login before you complete the order.
 
Payment by bank
Bank transfer in advance
In case of payment by bank transfer in advance, as ordered by the customer will be kept for a maximum of 10 working days, the period within which it is required to send by e-mail or fax the copy of the bank specifying the ABI code of bank and no. CRO on the bank transfer.
Over that period the order will be canceled.
Note: In case of payment by bank transfer, the goods will be shipped upon receipt of funds
The bank on which to make the transfer are:
Holder: Castiel Ltd.
Bank: CREDIT VALTELLINESE
Account Number: 1062
IBAN: IT02D0521621400000000001062

The coordinates there will still be proposed again at the end of the procedure for placing an order.
 
Invoices and VAT
You can choose to enter billing information specific when enter your shipping information.

VAT is already included in the price you see on all pages of the site and in the cart.
 
Refunds
Any refund will be credited to the Purchaser by one of the methods proposed by the Supplier and Buyer choice, in a timely manner and, in the event of exercise of the right of withdrawal, no later than 30 days from the date on which the Supplier is aware of its termination.
Refund on paper
After our warehouse receives your return and checked that all the requirements have been met, you will receive an e-mail confirmation.

At the time of the return we will require our bank to refund corresponding to the credit card or debit card used for the order.

From this moment, the time required to display the amount on your account will depend on the institution that issued your card.
Redemption at PayPal Account
After our warehouse receives your return and checked that all the requirements have been met, you will receive an e-mail confirmation.

At the time of the return we will refund your PayPal account, which will be visible within 24 hours.

The actual repayment of the credit card from your PayPal account depends on the institution that issued the card.
 
Repayment of Current Account
After our warehouse receives your return and checked that all the requirements have been met, you will receive an e-mail confirmation.

At the time of the return we will require our bank to refund corresponding to the account used for the order.
 
Refunds for orders on delivery
After our warehouse receives your return and checked that all the requirements have been met, you will receive an e-mail confirmation.

At the time of the return we will require our bank to refund corresponding to the account you specified in the Return Form

If the data you entered is correct, the amount should be visible on the statement the following month.

You will be asked for the name of the account and IBAN. You can find this information on your bank account, or you can take them to your bank.